Return, Exchange and Cancellation Policy

Conditions **

1. Defective Package - If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package. Please do apply for return. The replacement will be issued to you with no additional cost
2. Defective Product - If you receive any defective product, do raise a return immediately. Please do upload snapshot of the defect. The replacement will be issued to you with no additional cost
3. Approval – Once the request is processed, you will receive an approval mail from us within 2 working days
4. Time of Pick up - The product will be picked within 2-3 working days from the date of approval. In case we do not have pick up service available at customer’s location, customer has to self-ship the product. 
5. Product Condition - The items should be unused and unwashed 
6. Packaging - The product should have the original packaging along with the cloth bag and invoice
7. Quality Check - Once we have received the products a quality check will be done by our team
8. Replacement – Once the quality check is through, we will provide you a replacement product or refund the amount bearing the value of the returned product excluding any shipping cost paid at the time of placing an order.

Shree Anantham Textile LLP reserves the right to refuse a store credit request if the product is not received in its original condition or is received damaged or has been found to be used.

Requests for returns based on the following reasons will not be entertained:

1. Change in Decision
   Disliking the product or changing one's mind after placing the order does not qualify for exchange/cancellation
2. Color Perception
   The colors you see on your device may vary due to individual device settings, such as color reproduction, brightness, resolution, and temperature. Colors can also appear differently due to variations in the color of threads used on the warp and weft. When two different hues come together, they may mix to become an entirely different color or give a double color effect when seen on our website.
   We do not accept exchanges based on color perception concerns
3. Handloom Imperfections
   All our products are meticulously handcrafted and any minor variations encountered within the same product are a result of this artisanal process. These variations should not be regarded as imperfections; rather they are the unique characteristics of our handwoven sarees, each of which is a masterpiece of art
4. Imperfections Include the following -
   The small knots or bumps in threads that may occur when broken threads are pieced together are not considered defects.
   The uneven threads connecting the border to the body are not considered defects
   Slubs, which are residual threads bundled together in tiny knots, are not considered defects
   Minute gaps in and around motifs, as well as minute thread gaps around a motif and in the body/pallu, are not considered defects|
   Attached or 'running' blouses may vary in length due to differences in woven warp lengths. The measurements of these are explicitly mentioned on our online store as part of a product's description